Mission: The Coconut Resort is dedicated to providing a fun filled vacation for the entire family. We believe in maintaining a safe environment while still providing an unforgettable experience.
GOALS
Financial
Food and beverage revenue will be at least 20% of total revenue.
To increase revenue by at least 5% each year.
Participants
Participation: to schedule as many participants for events as possible.
Enjoyment: to provide an unforgettable time that the return rate increases each year.
Social Impacts: to give families a fun bonding experience.
Employees
To create a fun learning environment for all employees.
To set high standards for all employees and encourage positive work ethic
Maintaining the Facility
To keep up with the maintenance routine in order to maintain the high guest satisfaction
Risk Management/Safety
To create a safe but fun environment for every individual by updating a security plan on a regular basis.
Environmental
To promote sustainability to the fullest extent.
To keep the expenses as low as possible by using recyclable materials and energy sources.
Accessibility/Inclusion
To accommodate every individual by following ALL requirements on the ADA checklist to the fullest extent.
To make any adjustments that are needed in order for all individuals to be able to participate in all activities.
Evaluation Plan
To collect feedback from guests on a regular basis through surveys, suggestion boxes, meetings, and interviews.
To collect feedback from the staff on a weekly basis through staff meetings.
Financial
Food and beverage revenue will be at least 20% of total revenue.
To increase revenue by at least 5% each year.
Participants
Participation: to schedule as many participants for events as possible.
Enjoyment: to provide an unforgettable time that the return rate increases each year.
Social Impacts: to give families a fun bonding experience.
Employees
To create a fun learning environment for all employees.
To set high standards for all employees and encourage positive work ethic
Maintaining the Facility
To keep up with the maintenance routine in order to maintain the high guest satisfaction
Risk Management/Safety
To create a safe but fun environment for every individual by updating a security plan on a regular basis.
Environmental
To promote sustainability to the fullest extent.
To keep the expenses as low as possible by using recyclable materials and energy sources.
Accessibility/Inclusion
To accommodate every individual by following ALL requirements on the ADA checklist to the fullest extent.
To make any adjustments that are needed in order for all individuals to be able to participate in all activities.
Evaluation Plan
To collect feedback from guests on a regular basis through surveys, suggestion boxes, meetings, and interviews.
To collect feedback from the staff on a weekly basis through staff meetings.
